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International Services

Deutsch
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pay-as-you-go services

If you are new to the European market or want to expand your market share in the EU, you have come to the right place. Our pay-as-you-go services are designed to help with your first steps in the new and unknown territory as well as to provide you with the means to optimise your products and company strategies for the European market.

telecommunication / IT / postal / logistics

With our telecommunication related products you can manage your own (virtual) German office from anywhere in the world. You are able to send letters to your German customers via internet (next-day-delivery), answer your German phone calls at your non-EU headquarters and use our logistic services for your European imports and exports.

we serve as your representation in the EU

Our representation services are designed to offer you the advantages of having a subsidiary in the EU without the need of founding one. You can make use of our existing company infrastructure e.g. receiving your letters via internet, instructing us with the delivery of your legal documents and with the customer care/sales department tasks in the EU.

your own subsidiary firm in Germany

Do you want to found your own subsidiary branch in Germany? We can help you with the founding process and offer services to supervise, manage and analyse your new German branch.
Should you decide to close your German branch, let us advise you on your options and/or instruct us to take care of the entire clearing process.
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We combine service and technology

pay-as-you-go services ↑ scroll to top

Use our native speakers

Use our native speakers

Our native speakers can help you with your German correspondence by providing formulation guidance, common phrases and local idioms.

German business practices

German business practices

We provide advice on German business practices and customer expectations.

Product optimization for the German market

Optimize your product for the German market

We shape up your product or service for the German market by examining it from the perspective of an average German consumer and develop specific optimization suggestions. Furthermore, we develop workflows, methods and blank forms for your service in Germany that suit German customs, rules and habits and also come up to usual customer expectations.

We help you with exporting into the EU

We help you with exporting into the EU

We help you with importing your goods into the EU (clearing formalities, conditions for VAT exemption at importation, …) and subsequent forwarding to your customers. (completely or partially)

Seller and trader service (e.g. ebay)

(e-bay) sellers/traders from outside of the EU

(e-bay) sellers/traders from outside of the EU: Profit from our low priced storage facilities and consumer delivery within Germany and the European Union in order to lower your cost. You can bundle your EU-imports into large packages, in order to minimize customs duties and clearing formalities to only a few each year.

Find new suppliers in the EU

Find new suppliers in the EU

With our help find new suppliers, presuppliers, subcontractors and wholesalers in Germany. Make new contacts to European sales networks, distributors and open the German market.

Missing link to your European contacts

Missing link to your European contacts

Your connection to all your contacts in Germany and Austria.

One-time services / for smaller companies

One-time services / for smaller companies

Our services are also suiteable for smaller companies (SOHO) and for occasional correspondence to Germany
New: We now also offer one-time services without a monthly fee. (Pay-as-you-go office service)
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telecommunication and logistics ↑ scroll to top

Your own land-line phone number, SMS, Fax

Your own land-line phone number, SMS, Fax

Get your own land-line phone number, SMS, Fax for many German cities (various area codes as well as toll-free 0800, premium-rate 0900) with call-forwarding to your customer service, registered office, your headquarters or anywhere else throughout the world (Direct or via Voice over IP).

Telecommunication department (wholesale/resale)

Telecommunication department (wholesale/resale)

Telecommunication department: „Wholesale Voice“ with low prices per minute. (world-wide calls, phone numbers from every area code in Germany as well as premium rate numbers, 0900 premium value number reselling, calling cards, prepaid credit for every German mobile carrier).

Internet connection / Your own network in Germany

Resale DSL, unbundled DSL preliminaries nation-wide.

Resale DSL, unbundled DSL preliminaries nation-wide. Internet access for your customers. Establish your own (virtual) telecommunication network, bill your customers yourself. Ask for our further carrier services. Startup companies are welcome (using automated processes).

Send your letters via internet

Lettershop

Send letters to your German recipients by sending them in digital form (PDF and DOC Files). Our facilities will print them in Color, put them in an envelope and frank them automatically in order for them to be delivered the next day.

Logistic services

Logistic services

Logistic services (repacking of your wholesale merchandise into retail pack formats for your retailer and consumers in Germany). Random inspection before dispatch and receipt of undeliverable packages and claim settlement in case of damage in transit.
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We serve as your representation in the EU ↑ scroll to top

We serve as your office branch in Germany

We serve as your office branch in Germany

Your representative office, branch or subsidiary office in Germany serves as the open door to the whole European Union tax area.

Distribution of your direct mail

Distribution of your direct mail

Distribution of your direct mail, reception of your post, storage and forwarding as hardcopy, pdf-file, USB-stick etc.

Entrust us with delivering your legal documents

Entrust us with delivering your legal documents

Entrust us with delivering your certificates, legal documents and other procedural documents nation-wide; delivery of your legal mail by registered post with a receipt of delivery and serving the papers to the defendant, even against the recipient’s will (later admissable in court).

Insured storage of your legal documents

Insured storage

Insured storage of your certificates, documents of value, electronic data, etc. in a bank safe deposit box within a bankvault on the territory of the Federal Republic of Germany.

Your customers

Your customers

We take care of your customers in Germany.

Accounting (Use CeBit 2018 voucher code here)

€ Billing and Accounting

Billing, debit clearing, payment solutions (e.g. SEPA wire transfer), address verification and foreclosure for Germany and Austria. (→ Click here to use CeBit 2018 voucher code)

Our contacts within the EU (widespread network)

Our contacts within the EU (widespread network)

Benefit from our existing contacts to several tax accountants, business/legal and insurance consultants, debt-collecting agencys and lawyers under reasonable pricing conditions, specially made for our customers.

German speaking procurement department

Your supplies department within the German speaking area

We take care of your commissioning, order managemant and purchases within the German speaking area (Germany, Austria, Switzerland). Therefore we do the native language negotiations on discounts and conditions of purchase in your name via telephone and face-to-face.

Return deliveries and repairs

Handling of your return deliveries and repairs

Handling of your return deliveries and repairs as well as forwarding them to your own customer support if necessary. Operation of your virtual complaint center receiving your customers criticism, processing this data statistically and forwarding the condensed data to you.

Shipment of your fan merchandise

Shipment of your fan merchandise

Shipment of your fan merchandise and forwarding of your fan mail to you or a fan club coordinator.

Clearing in the course of going out of business

Clearing in the course of going out of business

Clearing in the course of going out of business / bankruptcy and in case you close down your German branch for any other reason. Support of your retailers and former customers with any question concerning the reserve for implied warranties, e.g. in case jurisdiction does not allow any kind of warranty limitation.
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Your own subsidiary firm in Germany ↑ scroll to top

Found a branch in Germany with our help

Found a branch in Germany with our help

Support with the process of founding an accredited branch in Germany (GmbH, UG, Ltd., etc.).

Recruiting and employee assessment centers

Recruiting and employee assessment centers

Recruiting and employee assessment centers, support of your staff and your temporary workers in your name.

Supervision of your German branch activities

Supervision of your German branch activities

Supervision of your German branch activities. E. g. statistical evaluation of your business transactions including the monitoring of your payment receipts and dunning process.

Mystery shopper

Mystery shopper: test your own customer care

New service: We contact your firm as a private or business customer and test and rate your employees (mystery shopper). We try out their patience and polliteness and report back to you.

Clearing in the course of going out of business

Clearing in the course of going out of business

Clearing in the course of going out of business / bankruptcy and in case you close down your German branch for any other reason. Support of your retailers and former customers with any question concerning the reserve for implied warranties, e.g. in case jurisdiction does not allow any kind of warranty limitation.
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